Mr Clarke, I know most people only send emails when there is a problem but I’m reversing course and want to salute several employees for outstanding service. First and foremost I want to thank Lawrence and Powers for all their hard work on the ramp. No matter what time of day I can count on those two to handle things in a professional manner and show me that they do care for their customers. Next is Teresa, she is always able to solve any customer service issue that I may have. She never gets upset when a busy pilot like myself sometimes forgets to call in a pull out order.
Again just wanted to recognize these three employees for their hard work and dedication to the customers and your business as well.